Many of us remain unaware about the importance of non verbal cues of a person.We just concentrates on what's being said by a person. We keep on entangled among tone, words chosen to communicate and sometimes in spelling mistakes if its a presentation.
But don't you think that we should be able to read in between the lines.A person may appear ostensibly polite but our antenna should catch the satire/taunt/lament/disappointment/the sadness hidden behind that politeness.You can wrap your feelings in a beautiful bouquet of words to present in front of the people but it can't hide the the intentions or real feelings because its bound to brim over by non verbal cues your body is imparting while you are busy in speaking.
IF you want to appear stable and composed during a talk ,take care of not only of your words and tone but also about your body language also so that all these go hand in hand towards the same direction and people are not confused about your words and actions-A prerequisite for better communication
Seema
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